Exceeding Customer Performance benchmarks
Halcyon is exhilarated to be the recipient of the MS Gold Application Development Competency in the Microsoft Partner Network. These achievements demonstrate Halcyon’s ability to meet Microsoft customers’ evolving needs in today’s dynamic business environment. Achieving the Microsoft Gold competency showcases our expertise in and assurance to today’s technology market and exhibits our profound awareness and knowledge of Microsoft’s products and services.
Results of the most recent survey revealed that we have surpassed Microsoft’s 90% benchmark for customer satisfaction in the Microsoft Customer Satisfaction (CSAT) Index. Based on our Client’s experience with Halcyon, 100% of our customers sampled have recommend halcyon to their contacts looking for Quality IT solutions, services and support.
With over 64,000 partners in Microsoft Corporation’s channel, only 5 percent of partners worldwide can distinguish themselves with a competency and having attained this high degree of proficiency. To earn a Microsoft Gold Competency, organizations must complete a rigorous set of tests to prove their level of technology expertise, have the right number of Microsoft Certified Professionals, submit customer references and demonstrate their commitment to customer satisfaction by participating in an annual survey.
About Microsoft Gold Competency
The Microsoft Gold Competency signifies to the market that a company has demonstrated the highest level of skill and achievement within a given technology specialization. All 29 Microsoft competencies are designed to help differentiate a partner’s specific technology capabilities, helping customers find solution providers quickly and easily. Each competency has a unique set of requirements and benefits, formulated to accurately represent the specific skills and services that partners bring to the industry.
The Microsoft Partner Network is designed to equip organizations that deliver products and services based on the Microsoft platform with the training, resources and support they need to provide their customers a superior experience and outcomes.
For further information, please visit Microsoft's Partner website.